Terms
This page states the terms and conditions under which you use the www.gonerogueldn.com website, at home or in store. Use of the Gone Rogue website constitutes full agreement with these Terms & Conditions are stated below.
1. PAYMENT FOR GOODS & DELIVERY CHARGES
Gone Rogue can only supply goods that are ordered online via the website, email, telephone or in person at an event. All payments, including shipping costs, must be paid by credit, debit card, paypal or cash if ordered in person. Gone Rogue will not accept any other form of payment. All transactions are completed on a secure server.
Gone Rogue is not responsible for parcels damaged during shipping.
Gone Rogue is not responsible for international duties or taxes. All international duties and taxes in relationship to your order are the responsibility of the purchaser.
2. DELIVERY TIMES
Some prints may take a week to produce and then once dispatched are shipped via the 1st Class Recorded ‘Signed For’ service.
3. PRICES
Prices are as stated on the website and are subject to change at any time without notice. Any prices quoted for framing are valid for a period of four weeks after which the price may need to be re-quoted and is liable to change.
4. GONE ROGUE WARRANTIES
Gone Rogue is unable to provide any warranties in relation to the goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994.
5. AVAILABILITY OF THE WEBSITE & GOODS
Gone Rogue will use all reasonable endeavours to ensure that the website does not have any problems and that the goods displayed are available. However we cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the case of an ordered item becoming out of stock, items will be allocated on a time-ordered basis and a full refund offered to all excess orders.
6. TYPOGRAPHICAL ERRORS
In the event that a Gone Rogue item is mistakenly listed at an incorrect price, Gone Rogue reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Gone Rogue reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Gone Rogue shall issue a refund in the amount of the incorrect price.
7. INTELLECTUAL PROPERTY RIGHTS
The rights in the designs and content of this website are owned by Gone Rogue. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without permission. All trademarks, product names and company names or logos featured on this website are the property of their owners.
8. RETURNS & EXCHANGE
All products sold at www.gonerogueldn.com are verified by us as the genuine article.
Gone Rogue is confident you will be satisfied with your purchase however if not, returns are accepted within 14 days of receipt or one month of purchase, whichever comes first. As long as the piece is returned mint within their original packaging alongside original proof of purchase Gone Rogue is happy to exchange items for a different product, refunds are available at our discretion.
Shipped artworks can be returned to us via post and refunded minus the shipping and packaging cost. Gone Rogue cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable system such as a parcel delivery or courier service.
However, once it has left the UK, Gone Rogue cannot be held accountable for damages or imperfections in a framed artwork, and our guarantee becomes immediately void.
All orders found to be faulty or not as described will be refunded in full after we have received the item back. All orders found to be faulty or not as described must be reported to info@gonerogueldn.com, with photographs within 14 days of receipt otherwise all guarantees and insurance are expired. Gone Rogue will endeavour to replace items after this, however this is not guaranteed.
All refunds will be processed in GBP. We cannot be held accountable to changes in exchange rates.
If you have any problems with your order or wish to cancel/exchange an artworks please contact us to arrange a refund, replacement or exchange. These terms and conditions do not affect your statutory rights as a consumer.
9. PRIVACY & COOKIES POLICY
Gone Rogue acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any personal information with anyone and certainly will not sell it to others. For more information about our Privacy and Cookies Policies, please see Privacy & Cookies.
10. RIGHT TO ALTER TERMS & CONDITIONS
The Gone Rogue website is constantly changing and these terms and conditions may be updated from time to time. Gone Rogue reserves the right to change the terms and conditions without notice.
11. THIRD PARTY LINKS
In an attempt to provide increased value to our visitors, Nelly Duff may link to sites operated by third parties. However, even if the third party is affiliated with Nelly Duff, Nelly Duff has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nelly Duff. These linked sites are only for your convenience and therefore you access them at your own risk.
12. VARIATIONS IN ARTWORKS
All artwork descriptions and dimensions listed on the website are intended to be as accurate as possible. However, sizes can vary from print to print. Please do not purchase pre-made frames in advance of receiving and thoroughly checking an artwork. We cannot be held accountable for any framing costs incurred in any circumstance.
Enquiries:
All art & press enquiries should be sent to info@gonerogueldn.com